Privacy Policy
Last updated: June 2, 2026
This Privacy Policy explains how Mong handles personal information. It is written to clearly describe our privacy practices under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.
What we collect
- Account information, such as your email address, authentication details, profile details, saved library items, preferences, and any information you choose to provide.
- Usage information, such as searches, song pages viewed, generated meaning activity, interactions, approximate technical logs, and feature usage.
- Cookie choices, device and browser information, IP address, security events, and diagnostics needed to operate and protect the service.
How we use data
- To provide Mong features, including login, search, song analysis, personalization, saved items, support, and service communications.
- To keep the platform secure, detect fraud or abuse, enforce limits, debug errors, improve reliability, and understand service performance.
- To comply with legal obligations, respond to privacy requests, protect our rights, and handle user reports or disputes.
Your rights
- You can request access to personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading.
- You can ask us to delete your account data where we no longer need it, object to optional analytics by refusing cookie consent, and change cookie choices in your browser settings.
- For privacy, access, correction, deletion, or complaint requests, contact: matiasrufinovarela@gmail.com
Australian Privacy Act and APPs
- Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply, we handle personal information in a transparent way and only collect information reasonably necessary for Mong's functions and activities.
- You may use Mong without creating an account where account features are not required. Some features, such as saving items or account management, need account information to work.
- We take reasonable steps to keep personal information accurate, protected against misuse, interference, loss, and unauthorised access, modification, or disclosure.
- We do not use Australian government identifiers as our own identifiers.
Retention
- Account records are kept while your account is active or as needed to provide the service.
- Search, generation, rate-limit, and security logs may be kept for abuse prevention, debugging, analytics, and cost control.
- We delete, anonymize, or aggregate data when it is no longer needed for the purposes described here, unless we need to keep it for legal, security, or operational reasons.
Service providers
- We may use hosting, database, email, analytics, payment, music metadata, and AI infrastructure providers to operate Mong.
- Those providers process data only as needed to deliver their service to Mong.
- We may also disclose information if required by law, to protect Mong and its users, to investigate abuse, or in connection with a business transfer such as a merger or sale of assets.
- We do not sell personal data.
Cookies and analytics
- Essential cookies support login, security, localization, and cookie consent.
- Optional analytics are loaded only after consent when the consent banner is accepted.
- You can reset optional consent by clearing site data in your browser.
International processing
- Mong may process data in countries other than your own because our infrastructure and service providers may be international.
- Your information may be disclosed to or processed by providers in Australia, the United States, the European Union, and other countries where our providers operate.
- Where Australian Privacy Principle 8 applies, we take reasonable steps before cross-border disclosure, or rely on an available exception, and limit processing to the purposes described in this policy.
Privacy complaints
- If you believe we have breached the Australian Privacy Principles or mishandled your personal information, contact us at matiasrufinovarela@gmail.com with details of the issue.
- We will acknowledge privacy complaints within a reasonable time, investigate them, and respond with the outcome or any practical steps we can take.
- If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
- For privacy, deletion, or data access requests, contact: matiasrufinovarela@gmail.com
- Please include the email address tied to your account so we can verify and handle the request.